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Emergency Accommodation - Media Release

Wednesday 01, Apr 2020



1 April 2020


Governments urged to consider broader emergency accommodation options


The peak body representing managements rights operators, ARAMA, is calling on state and federal governments to look beyond the city’s five-star hotels as part of its emergency accommodation response to COVID-19.


Australia's new quarantine laws for international travellers arriving into the country came into effect on Sunday, with anyone arriving now forced to stay in a state-funded hotel room for 14 days.


Concerns have already been raised for the physical and mental health of those detained in hotel rooms with lack of space and amenities such as washing facilities.


ARAMA CEO Trevor Rawnsley says Australia has more than 50,000 serviced apartments that would be better suited as emergency accommodation.


“As authorities identify appropriate accommodation options to house individuals and families impacted by the crisis, they would be ignorant to overlook strata title buildings which have on average 50 self-contained apartments each,” Mr Rawnsley said.


“These apartments offer greater comfort with a full-sized kitchen, lounge and dining room, laundry facilities and up to three bedrooms. They also come with an on-site management team.”


“This is a practical solution for those needing temporary relocation for long periods of time – be it pre-existing hospital patients, victims of domestic violence, or frontline health workers distancing themselves from their families.”  


He adds that guests in serviced apartments could be self-sufficient if they chose or utilise the on-site management team to provide additional services such as daily meal deliveries.


“These apartments contain all the utensils and furnishings to enable guests to stay for any period of time – and they can also be fully provisioned with food and other necessities which could enable the guest to be contained if needed.”


Mr Rawnsley said shifting the focus from city hotels to independent operators would also have huge benefit to Australia’s small business sector. 


“The management rights industry is dominated by independent family businesses that have been left reeling by recent events and adding their properties to the emergency accommodation supply chain would have significant economic outcomes.”




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The Australian Resident Accommodation Managers Association (ARAMA) is a membership based, not for profit, peak industry body which represents the interests of people who are involved in management rights. ARAMA’s mission is to serve the corporate and industry needs of members in order that ARAMA can properly represent the interests of all stakeholders and the resident accommodation industry as a whole.