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ARAMA e-News Bulletin September

Tuesday 01, Sep 2020

SEPTEMBER 2020 Edition

A message from our CEO to you

There is always a silver lining
Trevor Rawnsley  

Dear Valued ARAMA Member,
Generally speaking, Governments across Australia are doing a great job of protecting us against the health impacts of COVID-19 however as the fear bomb that exploded about 6 months ago continues to flare I just cannot help but think that some Governments actions especially recently continue to fan the flames of fear.
State border closures increase fear and create divisions within our community and while they may be intended to eliminate the virus they are definitely eliminating jobs in the process.
We call on all State Governments to work co-operatively with each other and the Federal Government to firstly explain the triggers necessary for opening or closing State borders and then to create a plan to bring back certainty and confidence and create employment within our communities.
We should all be doing our bit to give Government the confidence to re-open State borders by protecting the most vulnerable and acting in a COVIDSAFE manner and the Government should do its bit by opening the State borders so that we are not forced to rely on handouts.
Courage is what`s required now. 

Enjoy this month's read.

Best wishes
Trevor Rawnsley

Industry News

COVID cancels schoolies events
The Queensland Government has announced that they will not be supporting the annual school leavers festival with support activities and social events such as beachfront concerts. The Government cannot of course cancel schoolies accommodation, this is your responsibility should you choose to do so. Please read the Premiers press release and note the new limit of 10 people per apartment state-wide for all accommodation apartments from November 21 to December 11.

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Border closures may not eliminate virus but will eliminate jobs

ARAMA once again calls on the Queensland Government to re-open the borders.

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Joint open letter to national cabinet
Through ARAMA`s extensive connections nationally an open letter to the National Cabinet on behalf of Australian Tourism has been dispatched.

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ARAMA joins with Airlines Association to agree on border closures

ARAMA supports the Airlines of Australia & New Zealand in calling on the National Cabinet to agree on a consistent framework for border closures. See the attached document and in particular item B.

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Financial impacts in community title schemes

A message form Queensland Commissioner for body corporate and community management addresses the effects that COVID-19 border closures, physical distancing requirements, travel restrictions, job losses and consumer uncertainty have had on economic outcomes for many in the community titles sector are ongoing.

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Here's what you need to know about the new restrictions in Victoria

The restrictions have undergone significant change since being announced by the Victorian Government on Monday 3 August 2020. To keep up to date...

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Latest Update - COVID-19

The Queensland Government has issued this latest update which includes additional restrictions, relevant health directives and all the relevant details that you need to know.

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Jobkeeper 2.0 - new rules eligibility announced

Changes to eligibility have already been announced…. It will be important to keep reviewing the rules and your eligibility, as announcements are made closer to September 28.

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New employees eligible for JobKeeper NOW 

New Rules may make employees previously unable to access JobKeeper, eligible for support.

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Transforming student accommodation in the age of COVID
The student accommodation industry has suffered significantly from the effects of the Covid-19 pandemic, with occupancy rates dropping and an absence of international students. 

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COVID Clean - Sign up now

As events unfold in VIC and NSW, we encourage our industry to enforce COVID Clean practices in their businesses. You should have signed up to COVID Clean or ARAMA COVIDSAFE by now.

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Latest TEQ marketing update

Tourism and Events Queensland continues to take a measured approach to the roll-out of the Good To Go campaign. Current activity is focused within Queensland, while ‘inspirational’ content remains in interstate and international markets.

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Free online coaching available for tourism or hospitality operators

Thank you to the Queensland Government, the Queensland Tourism Industry Council, Tourism and Events Queensland and the 13 Regional Tourism Organisations for their support of this program. This initiative is proudly funded and supported by the Queensland Government through its Tourism Industry Business Capability Development Program.

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Extensions on trust account audits announced

NSW Fair Trading have announced extensions to the audit period, info about renewing licenses, warnings about scammers and new rules for abandoned goods

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Now live: Change of bond contributors web service and end-of-tenancy email
Queensland’s Residential Tenancy Authority is pleased to confirm that it has launched its new Change of Bond Contributors Web Service and an educational end-of-tenancy email for tenants….

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Who starts a business in a pandemic?..... We did!
As long time specialist Valuers to the Management Rights industry, we recognised that clients, for a long time, have had extraordinarily little to no choice for their valuation requirements. Now at long last there is clear choice, stronger competition and all our clients will be in full knowledge that we are 100% focussed on their business and the industry, because this is all we do. 

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The Latest from ARAMA


We want to ensure all ARAMA members are supported in every way possible, especially the foundations. No, not the bricks and mortar…. but the well-being and mental health of our valuable members. If you see or hear of a fellow member: down, struggling or stressed... you can help!
Refer them to A-MAP. 

To learn more watch the below introduction to Acacia EAP to learn how it works.

ARAMA members have access to 3x 1hr confidential counselling sessions per year.


Looking for Guest Registration Cards, Trust Account Receipt books or In-room Notice Stickers? Shop at member prices on the ARAMA  online store! 

Shop Now

ARAMA's Next Educational Webinar: What is the Professionals view of the ‘New Normal’?

Join our interactive webinar on Wednesday, 16th September to learn more! How has COVID-19 changed the way the visitor economy works and how has this effected both the tourism and residential tenancies market.

Register now
Member Spotlight

Karen and Michael Cross, Resident Managers at Dorchester on the Beach, Surfers Paradise
In the heart of Surfers Paradise you will find the award winning Dorchester on the Beach, specialising in quintessential beachfront family holidays. Karen and Michael purchased the MR in September 2014, where they had only 11 apartments in the holiday rental pool and it was running at a low occupancy. The dream team, found there was a great opportunity to build this business to become the best it can be.
Karen specialised in sales and marketing and was involved with hotels and resorts, attractions and events management and Michael’s interests have been in entrepreneurship, small business management and luxury hosted accommodation. Both are actively involved in a broad range of tourism & hospitality segments and believe by getting involved they continue to grow, develop and learn how to further manage the ever changing business environment.

Karen and Michael's Top Tip: "Get involved! We are all here to help each other out, especially, as we come through the toughest business cycle potentially in our lives whether in residential or holiday let or combination of both. There are some great friendships to be made, good advice and guidance to be had through being a member of ARAMA."

Join Today

Why become an ARAMA Member?

Join an association that is looking out for your needs, offering guidance and providing support, whilst you continue with the day to day operations as resident managers.

ARAMA offers our members invaluable benefits along with exclusive cost savings of over $2000 annually! 
View our 2020 Member Benefits

To access our online discussion forum, educational webinars and other online resources - join ARAMA today. 

Join Us

Running facility management operations is a monster of its own
Let alone compiling detailed reports for the owners’ corporations for regular meetings or whenever asked. MYBOS lets you generate one-click management reports over any time period in many different formats, liberating you from the qualms of lengthy paperwork and report writing, and freeing up your time for the job itself. So get MYBOS for hassle free reporting, and smarter facility management!


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Hotel Hygiene: Instilling Confidence
During COVID-19 it is more important than ever that accommodation providers implement thorough cleaning procedures to ensure the safety of their guests. Further, making sure that guests are aware of the efforts being taken to safeguard their health is an essential step in instilling confidence in travelers.

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National Office

PO Box 4953
GCMC Bundall
Queensland 9726 Australia

Office: 1300 ARAMA Q

Email: national@arama.
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